How do I redeem a gift card code?
Once your gift card code is delivered, it is added on the relevant platform in a few steps. The general flow is:
General steps
- Copy the code from the My Orders section of your account or your delivery email.
- Go to the "Redeem Code" screen of the relevant platform (PlayStation Store, Steam, Xbox, Amazon, etc.).
- Paste the code and confirm; the balance/product is added to your account.
Region matters a lot
Gift cards are usually region-specific. A Turkey code works only on a Turkey account, a US code only on a US account. Before buying, make sure your account's region matches the product's region — the wrong region is the number one reason a code does not work.
If the code does not work
First check the region and platform match, and enter the code by copy-paste rather than by hand. If the problem persists, open a support request with your order number and the exact error message from the platform; the team will verify the code and provide a resolution if needed.